Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to Orthex PosturePro™. Throughout this website, the terms “we”, “us” and “our” refer to Orthex PosturePro™. We operate this store and website, including all related information, content, features, tools, products and services (the “Services”) to provide you with a seamless shopping experience.

Our store is powered by Shopify, which enables us to deliver our Services securely and efficiently.

By accessing or using any part of the Services, you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree, you must not use our Services.

SECTION 1 - ELIGIBILITY AND ACCOUNT

By using our Services, you confirm that you are at least the legal age of majority in your country of residence.

You agree to provide accurate, complete, and current information when making a purchase or creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

We reserve the right to suspend or terminate accounts that provide false or misleading information.

SECTION 2 - PRODUCTS AND SERVICES

We strive to display our products as accurately as possible. However, colors, images, and appearance may vary depending on your device and screen settings.

We do not guarantee that product descriptions or images will be perfectly accurate. All products are subject to availability and may be discontinued at any time without notice.

We reserve the right to limit sales by region, customer, or order quantity.

SECTION 3 - ORDERS AND ACCEPTANCE

Placing an order constitutes an offer to purchase. We reserve the right to accept or reject any order at our discretion.

Orders are only confirmed once payment has been processed and confirmation is sent to you.

We may cancel or modify orders due to:

  • Pricing errors
  • Stock availability
  • Fraud prevention checks

Your purchases are subject to our Refund Policy.

SECTION 4 - PRICING AND PAYMENTS

All prices are listed in the applicable currency and may change without notice.

Prices do not include:

  • Shipping fees
  • Import duties
  • Taxes or customs charges

You agree that all payment information provided is valid and that you are authorized to use the payment method.

SECTION 5 - SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by:

  • Carriers
  • Customs clearance
  • External events beyond our control

Risk and ownership transfer to you once the product is handed to the shipping carrier.

SECTION 6 - INTELLECTUAL PROPERTY

All content on this website — including text, images, branding, and design — is owned by Orthex PosturePro™ or its licensors.

You may not copy, reproduce, distribute, or use any content without prior written permission.

SECTION 7 - THIRD-PARTY TOOLS

We may provide access to third-party tools or services. These are provided “as is” without warranties.

We are not responsible for the performance or reliability of third-party tools.

SECTION 8 - THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

You access third-party sites at your own risk.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Our store is hosted by Shopify.

All transactions are made directly between you and Orthex PosturePro™. Shopify is not responsible for any issues related to your purchases, including product quality, delivery, or refunds.

SECTION 10 - PRIVACY

Your personal information is handled in accordance with our Privacy Policy.

By using our Services, you consent to data processing by us and our service providers.

SECTION 11 - USER CONTENT AND FEEDBACK

If you submit reviews, feedback, or content, you grant us a worldwide, royalty-free license to use, reproduce, and publish such content.

You agree not to submit unlawful, offensive, or misleading content.

SECTION 12 - ERRORS AND INACCURACIES

We reserve the right to correct errors in product descriptions, pricing, or availability at any time without prior notice.

SECTION 13 - PROHIBITED USES

You may not use our Services:

  • For illegal purposes
  • To violate laws or regulations
  • To infringe intellectual property rights
  • To distribute malware or harmful code
  • To engage in fraud or abuse

Violation may result in account termination.

SECTION 14 - TERMINATION

We may suspend or terminate access to our Services at any time without notice if these Terms are violated.

SECTION 15 - DISCLAIMER OF WARRANTIES

All Services and products are provided “as is” and “as available.”

We do not guarantee:

  • Continuous or error-free operation
  • That products will meet your expectations

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Orthex PosturePro™ shall not be liable for any indirect, incidental, or consequential damages resulting from your use of our Services or products.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless Orthex PosturePro™, its affiliates, and partners from any claims arising from your violation of these Terms.

SECTION 18 - GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of the United Kingdom.

SECTION 19 - CHANGES TO TERMS

We may update these Terms at any time. Continued use of the Services constitutes acceptance of any changes.

SECTION 20 - CONTACT INFORMATION

If you have any questions about these Terms, you can contact us at:

Orthex PosturePro™
Email: contact@orthexposturepro.com